Please note that due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect or shipping error. Contact our customer service center by emailing us images of defected product at email@example.com or calling us on these numbers +92300-4803999, +92317-4078028 within 3 days of purchase. Please note that the product must be unused with the labels attached. After our team reviews the product, you will be offered an exchange with same price value product. Shipping and handling costs are not refundable. Please allow 5-7 business days for the processing of returns and up to 7-8 business days for the credit to appear on your account.